volunteering at Mercy Health

Answering the Call to Serve: Volunteering at Mercy Health

Jun 5 2024

At Mercy Health, our thousands of volunteers are called to serve — and they answer by making a positive difference in the communities we serve and in the lives of our patients.

Volunteers can be found in nearly every department at Mercy Health – wherever they serve, their presence is felt and their service is invaluable. We welcome volunteers of all ages and backgrounds who are ready to give back and gain more than they expected.

Volunteer opportunities

The Mercy Health volunteer program offers many opportunities to find the place where your skills, availability and interests can grow into an experience that benefits both you and our patients.

“Mercy Health has so many volunteer opportunities. We have service tasks that include department volunteer (emergency, pharmacy, acute rehab, lab and more), pet therapy volunteer, healing touch volunteer, transporting, clerical tasks, patient engagement and performing musical acts,” Vanessa Craig, coordinator of volunteer services and clinical pastoral education in our Cincinnati market, says. “Our volunteers range in age from 16 and up and service from one year to 41 years. We enjoy celebrating our volunteers through annual luncheons, educational opportunities and more.”

Volunteering needs vary by region and facility, but opportunities could include:

  • Transporting patients
  • Escorting patients and visitors
  • Delivering flowers and mail to patients
  • Staffing the front desk
  • Working in the gift shop
  • Assisting with clerical duties and other projects
  • Veteran’s visitation
  • Performing or playing music

Volunteer requirements

A great volunteer is called to serve. Volunteers want to make a positive difference in the community and lives of others. Our volunteers possess characteristics such as being helpful, adaptable, respectful and compassionate.

“I love the volunteer programs at Mercy Health because they enable me to connect service-dedicated community members to a service-filled mission,” Vanessa says. “Connecting volunteers to our hospitals enables me to constantly engage in Mercy Health’s values, especially service. Fostering connections and enhancing the patient, visitor and associate experience is what makes volunteering at Mercy Health special.”

We are looking for volunteers that:

  • Have an interest in health care and patient needs
  • Uphold our Mission, Values and Promise
  • Observe confidentiality
  • Commit to the assigned schedule (based on your availability and agreed upon by you and the program lead)

How to become a volunteer

Adult volunteers must successfully complete an application process that includes reference checks, background checks and an interview. This process promotes a positive and mutually beneficial volunteer experience for both the individual and the hospital. Volunteers are then scheduled to attend a hospital orientation.

Student volunteers (age 16 and older) must also successfully complete an application process, which includes reviewing immunization records, completing a high school faculty recommendation form and obtaining parental consent. An interview may follow, and student volunteers will also attend a hospital orientation.

If you feel called to volunteer at a Mercy Health location, please complete an application at Mercy Health volunteer application. Join us in making a difference today!

Learn about the volunteer opportunities we have available at Mercy Health.

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