Four Things Mercy Health Does to Make Health Care Easier

We get it, accessing the health care you need can be a challenging and time-consuming process. And during the current COVID-19 pandemic, it is important to stay on top of your health now more than ever.

At Mercy Health, we are here to help by offering a variety of ways to connect with our health care professionals. So, next time you are in need of non-emergency medical attention, keep the following options in mind.

Online scheduling

Did you know we offer online scheduling for primary care providers? Both new and returning patients can make an appointment without ever picking up the phone. Simply look for the green “Book Online” button next to one of our provider’s profiles. All members of our care teams and staff are currently taking the necessary steps to ensure your safety and well-being during in-person appointments.

Evisits

If you’re struggling with heartburn, a rash or another common condition, you may be eligible for an Evisit. Evisits allow you to receive an online diagnosis and treatment plan. It can be used as an alternative to a traditional doctor’s appointment.

With Evisits, you receive the same quality, compassionate care from our doctors without ever leaving your home. Evisits are not scheduled, so simply log into your MyChart account, and answer a few questions. A Mercy Health primary care provider will review your answers and medical history, and then recommend treatment. Because all this communication occurs through writing in MyChart, you can receive care at home or any location with internet access. What’s easier than that?!

Video visits

As COVID-19 case numbers continue to rise in our communities, we want to ensure we are providing easy access to our trusted care in as many ways as possible. This is why we have started offering virtual visits. These appointments allow you to connect with one of our highly-skilled providers during a time when physical distancing is top of mind.

Interested in scheduling and conducting a video visit with one of our providers? Follow the instructions in this video:

Easy-to-use search features

When evaluating your symptoms, one of the easiest things to do is look for answers on the internet. To help with this, mercy.com now includes hundreds of conditions and treatments for you to better understand your health.

On these pages, you’ll also find providers and locations that specialize in what you’re searching. For example, if you’re researching abdominal pain and decide you want to make an appointment, you can find a doctor or location to treat your stomach ache without leaving the page. By inputting your location in the top navigation, you’ll ensure you find care located most conveniently near you.

Learn more about all the health care services we provide at Mercy Health and find a provider near you.