Free COVID-19 Virtual Visits

Mercy Health Launches 24/7 COVID-19 Video Visits

Mar 21 2020

What do I do if I think I have symptoms of COVID-19? What should I do if I believe myself or someone in my family has been exposed to someone who has tested positive for the virus?

Mercy Health is now offering COVID-19 video visits free of charge to those experiencing symptoms and those who may have been exposed to someone diagnosed with COVID-19.

As part of one of the largest health systems in the United States, we are pleased to utilize the resources of our sister organization, Bon Secours, to offer our patients and communities access to the Bon Secours 24/7 app. Using this app doctors can screen for COVID-19, assess mild to moderate symptoms, and discuss next steps.

Please use the free virtual visit if you:

  • Are showing possible COVID-19 symptoms
  • May have been exposed to someone diagnosed with a positive case of COVID-19

Please note this service is for non-emergency COVID-19 visits only. If you are having a medical emergency, call 911 immediately.

Visit or download the Bon Secours 24/7 app for free from the app store.

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